LOANPRO Quick Reference
Navigation
Function keys have one meaning at the menu level and another in the application. Enter <ESCAPE> for a screen display of their meanings.
| Function Keys | ||
|---|---|---|
| KEY | MENU | APPLICATION |
| F1 | Help | Help |
| F2 | N/A | Inquiry Window |
| F3 | Change Company | Delete Record |
| F4 | Access Code | Other Commands |
| F5 | Sample Company | Abandon |
| F6 | Change Date | Maintenance |
| F7 | Exit | Exit |
| F8 | Print Screen | Print Screen |
| F9 | Preparation | N/A |
| F10 | N/A | Erase to End of Line |
| <PAGE UP> | Previous Menu | Start of Screen |
| <PAGE DOWN> | Next Menu | Proceed |
| <ENTER> | Select Menu Option | Move to Next Field |
| <TAB> | Main Menu | Jump to Next Block |
| <UP ARROW> | Move Up Menu | Move Back One Field |
| <DOWN ARROW> | Move Down Menu | Move to Next Field |
| <END> | N/A | Move to End of Field |
| <HOME> | N/A | Move to Start of Field |
| <INSERT> | N/A | Start Search in F2 Inquiry |
| <ESCAPE> | N/A | Display Keyboard Template |
| <CONTROL-X> | N/A | Delete Charactor |
Always
- CAP LOCK KEY = ON
- INSERT KEY = OFF
Commands
| ACTIVITIES COMMANDS | |
|---|---|
| KEY | COMMAND |
| A | Enter Comment |
| B | Enter Bankruptcy Notice |
| C | Transfer to Customer Master |
| D | Print Denial Letter |
| E | EFT Payment Entry/Maintenance |
| F | Payoff Inquiry |
| G | Assign Loan to Collector, Defualt APR, Send/Recieve File |
| H | Display Payment/Expense History |
| I | Convert to Interest Bearing Loan |
| J | Future Use |
| K | Pick Different New Loan |
| L | Transfer to Loan Processing |
| M | Mail Collection Letter |
| N | Enter Return Mail Information |
| O | Write Off Loan |
| P | Print Installment Notice |
| Q | Quote Payoff |
| R | Print Customer Comments |
| S | Enter Settlement Terms |
| T | Enter DD Limit |
| U | Enter Legal Information |
| V | Transfer to Vehicle Master |
| W | Wage Assignment |
| X | Expense Entry |
| Y | Advance Deposit Date |
| Z | Display Go South Amount |
| LOAN PROCESSING COMMANDS | |
|---|---|
| KEY | COMMAND |
| A | Transfer to Activities |
| B | Enter Customer Routing/Account Number |
| C | Transfer to Customer Master |
| D | Change Date |
| E | Edit Loan |
| H | Display Payment/Expense History |
| K | Pick Different Loan |
| N | New Loan Activity |
| O | Rollover Entry |
| P | Payment Entry |
| Q | Quote Payoff |
| R | Return Check Entry |
| S | Display Amortization Schedule |
| T | Print Contract or Checks |
| W | Wire Service Entry |
| X | Auto Comprimise Entry |
Passwords
Throughout LOANPRO passwords are required for various functions. The password type is determined by the level of service or function being performed.
| PASSWORDS | |
|---|---|
| ACCESS CODE | ACTIVITY |
| GM | General Manager |
| Loan Processing | |
| Due Date, Check Numbers, VIN, Interest, Status | |
| Customer Master | |
| Rates | |
| CM | Collections Manager |
| Activities | |
| Convert, Assign Collector, Write Off | |
| File Maintenance | |
| Assignments | |
| Loan Processing | |
| Auto Comp (hidden "Z" options) | |
| MG | Manager (F3 Delete) |
| Loan CharacterDefaultReceiveCompromiseProcessing | |
| Check Numbers, VIN, Interest | |
| New Loans and Rollover | |
| Date | |
| Payment Entry | |
| Date | |
| File Maintenance | |
| Payments (except collector and fee) | |
| LD | Loan Department (OS Other Store) |
| Loan Processing | |
| Check Number, VIN | |
| Activities | |
| Go South | |
| Customer Master | |
| Limits | |
| New Loans and Rollover | |
| Customer Limit, Rate (reduction exceeds 50%) | |
| Payment Entry | |
| Compromise (interest and fees only, unless in Write Off) | |
| File Maintenance | |
| Add Vehicle | |
| CD | Collection Department |
| Activities | |
| Expense, Lawsuit, BK | |
| TABLES | |
|---|---|
| TABLE ID | TABLE DESCRIPTION |
| CHKTYPE | Check Printer |
| COLLP | Collection Letters |
| LPGL | General G/L Accounts |
| LPLNP | Non Write Off Payment G/L Accounts |
| LPRO | Loan Processing Defaults |
| LPWOP | Write Off Payment G/L Accounts |
| XXXXXX | Teller Password |
| COLLECTION LETTERS MAIL MERGE | |
|---|---|
| MERGE FIELD | DESCRIPTION |
| <<AMOUNT>> | Original Loan Amount |
| <<BBOLD>> | Begin Bold Print |
| <<DUE DATE>> | Current Due Date |
| <<EBOLD>> | End Bold Print |
| <<EXPENSE>> | Expense Amount Due |
| <<FIRST NAME>> | Customer First Name |
| <<FF>> | Form Feed |
| <<INTEREST>> | Interest Due |
| <<LAWYER>> | Lawyer Name |
| <<LOAN NUMBER>> | Loan Number |
| <<LOAN DATE>> | Loan Date |
| <<MAKE>> | Vehicle Make |
| <<MODEL>> | Vehicle Model |
| <<NAME>> | Customer First Name, Middle Initial, Last Name |
| <<NUMBER>> | Deferred Check Number |
| <<NUMBER OF PAYMENTS>> | Number of Installment Payments |
| <<PAID>> | Last Payment Amount |
| <<PRINCIPAL>> | Current Loan Amount Due |
| <<SSN>> | Customer Social Security Number |
| <<STYLE>> | Vehicle Style |
| <<VIN>> | Vehicle Identification Number |
| <<YEAR>> | Vehicle Year |
| <<TELLER>> | Teller Name |
| <<TOTAL DUE>> | Total Due |
| <<STOREPHONE>> | Store Phone Number |
| <<SETTLEMENT>> | Settlement Amount |
| <<1ST AMOUNT>> | Settlement First Payment Amount |
| <<1ST DATE>> | Settlement First Payment Date |
| <<INSTALLMENT>> | Settlement Installment Amount |
| <<FREQUENCY>> | Settlement Payment Frequency |
| <<FINAL AMOUNT>> | Settlement Final Payment Amount |
| <<FINAL DATE>> | Settlement Final Payment Date |
- Sample Collection Letter
Your Loan Store 2250 Main Street Chicago, IL 60606 (312)332-2434 09/14/2005 MILISSA A TOPS 4713 W. BLUE BEND LANE LISLE, IL 60532 Re: AU013956-00 Dear Borrower: Please be advised that your loan is past due, and that interest is accruing as provided in the contract that you signed with us on 07/14/2005. Please be further advised that we will waive all post-maturity interest if you pay or refinance your loan within 14 days from the date of this letter. Please call for more information about refinancing if you are unable to pay in full. Yours truly, Your Loan Store
- Sample Collection Letter Template
Re <<LOAN NUMBER>> Dear Borrower: Please be advised that your loan is past due, and that interest is accruing as provided in the contract that you signed with us on <<LOAN DATE>>. Please be further advised that we will waive all post-maturity interest if you pay or refinance your loan with us within 14 days of the date of this letter. Please call for more information about refinancing if you are unable to pay in full. Your truly, Your Loan Store
| ERROR CODES | |
|---|---|
| ERROR CODE | DESCRIPTION |
| 0 | Busy |
| 1 | End of Record |
| 2 | End of File |
| 3 | Disk Read/Write Error |
| 4 | Disk Not Ready |
| 5 | Data Transfer Error |
| 6 | Invalid Disk Drive |
| 7 | Sector Pointer Out of Range |
| 8 | Disk Write Error, Data Mis-compare |
| 10 | Illegal File Name |
| 11 | Missing or Duplicate Key |
| 12 | Missing or Duplicate File |
| 13 | Improper File/Device Address/Permissions |
| 14 | Improper File/Device Usage |
| 15 | Disk Full |
| 16 | Directory Table Overflow |
| 17 | Invalid Parameter |
| 18 | Permission Error |
| 19 | Program Too Large |
| 20 | Syntax Error |
| 21 | Invalid Line Number or Label |
| 25 | Undefined User Function |
| 26 | String/Number Mismatch |
| 27 | Return/Retry Loop Error |
| 28 | Next Without For |
| 29 | Mnemonic Error |
| 30 | Bad Program |
| 31 | Workspace Memory Overflow |
| 32 | Hardware Stack Overflow |
| 33 | System Memory Overflow |
| 34 | Buffer Overflow |
| 36 | Call/Enter Mismatch |
| 39 | Un-trapped Escape in Public Program |
| 40 | Numeric Overflow |
| 41 | Invalid Integer |
| 42 | Nonexistent Numeric Subscript |
| 43 | Format Mask Error |
| 44 | Step Size of Zero |
| 45 | Invalid Statement Usage |
| 46 | Invalid String Size |
| 47 | Substring Out of Range |
| 48 | Invalid Input |
| 49 | STBL Error |
| 54 | Open File With Invalid Header |
| 60 | General I/O Error |
| 61 | Invalid Program Level |
| 62 | Protected Program |
| 63 | Uninitialized Variable |
| 69 | User Count Exceeded |
| 70 | Network User Error |
| 71 | Network Error |
| 72 | Network Connection Lost |
| 77 | General SQL Error |
| 78 | SQL Availability Error |
| 93 | Child Window Does Not Exist |
| 99 | License Error |
| 100 | License Already Checked Out |
| 127 | Escape |
| 150 | Verb Not Implemented |
| 151 | Function Not Implemented |
| 152 | Mode Not Supported |
| 153 | File System Not Large File Enabled |
| 200 | Application Subroutine Error |
| 255 | Internal PRO5 Error |